Whichever side of the real estate process you are on – buying or selling – there’s a mountain of paperwork, countless phone calls, numerous meetings, inspections, documents to review, and more. It can be overwhelming.

But Arlene Day, Jacob Buchele, Andrew Hatfield and Mark Day believe that neither buyers nor sellers need to confront frustrations and complications. Their qualifications, expertise, experience, teamwork and professionalism… and most of all, their commitment to putting the client first… make a critical difference in the success of your real estate experience. And, when your transaction is complete, their relationship with you does not end… “Once a client… always a friend”.

Arlene Day smiling and wearing a light green blazer

Arlene Day

Associate Broker & Managing Partner
(480) 353-6400

Arlene Day

A Skilled Negotiator… and a Vigorous Client Advocate

Arlene provides unmatched real estate services in metropolitan Phoenix and throughout Arizona’s Valley of the Sun. With more than eighteen years of experience, she is dedicated to working with clients every step of the way, overseeing the myriad of details and taking the stress out of selling or purchasing a home.

Extensive education and training, unique business experiences, an exceptional military career, and professional credentials have shaped Arlene’s skills. She is a real estate broker in Arizona and a former Broker Associate in California. She graduated from Michigan State University with a Bachelor of Science in Education and holds a Masters Degree in Business Administration (Finance) from National University.

According to Arlene, “It’s critical for all of us at Better Desert Living to learn and respect the needs, wants and expectations of our clients.”

Knowledge of industry standards and procedures, extensive experience with contracts and escrows, and a strong focus on client’s needs and desires have earned for Arlene an exceptional reputation as a skilled real estate professional. “Honesty and integrity are at the core of my personal values. And all of my relationships with clients and other agents are based on trust and experience.”

Today, Arlene and colleagues Andrew Hatfield, Jacob Buchele and husband, Mark Day, comprise Better Desert Living Partners.

Professional Real Estate Credentials

  • Masters of Business Administration Degree (MBA) in Administration & Finance
  • Real Estate Broker, Licensed in Arizona
  • PCS “Paying it Forward” Ambassador for Luke Air Force Base
  • Graduate Realtor Institute (GRI)
  • Senior Real Estate Specialist (SRES)
  • Military Relocation Professional (MRP)
Navy officer's hat
Read more about Arlene's military experience...

United States NavyArlene is also a retired U.S. Navy officer. Her 20-year career provided extraordinary opportunities to learn how to work effectively with numerous colleagues and build critical leadership skills. She traveled to Navy bases around the world to assure productive and cost-effective program performance. She negotiated and administered multi-million dollar contracts as the comptroller of a major fleet support organization and she led a team of 40 hospitality professionals to manage and operate a major housing facility. Arlene also served as the Assistant Chief of Staff for Manpower at the US Navy’s base in Iceland. In that position, she worked closely with the White House and the Secret Service to facilitate President Reagan’s famous meeting there with the Soviet Union’s President Gorbachev.



  • Certified International Property Specialist (CIPS)
  • Certified Distressed Property Expert (CDPE)
  • Certified Short Sale & Foreclosure Resource (SFR)
  • Certified At Home with Diversity (AHWD)
  • Certified Internet Professional (ePro)
  • Certified Negotiation Expert (CNE)
  • Accredited Staging Professional (ASP)
  • Resort & Second Home Property Specialist (RSPS)
Andrew smiling and wearing a white collared shirt and dark blue sport coat

Andrew Hatfield

Realtor/Relocation Specialist
(515) 291-8880
(480) 331-7789

Andrew Hatfield

A Versatile Problem Solver… And An Accomplished Solution Finder

Andrew Hatfield is a product of the Midwest who holds both honesty and integrity at his core. After graduating from high school in Gilbert, Iowa, he followed his dream to pursue a challenging career in real estate in the Phoenix metro area. He was motivated to start early and obtained his real estate sales license at the age of 18, enabling him to gain experience and be exposed early to the everyday obstacles one must overcome to be a successful Realtor. Problem solving and solution finding are two of the many attributes that have enabled Andrew to grow as both a buyer’s and seller’s specialist in the Phoenix market. He is committed to listening to his client’s real estate needs and does not stop until those needs have been fulfilled.

With his background in construction and social media marketing, Andrew is a versatile agent that will work with you through every step of the way.

Jacob smiling and wearing a white collared shirt and grey sport coat

Jacob Buchele

Realtor/Relocation Specialist
(515) 520-0942
(480) 256-9909

Jacob Buchele

Committed To High Standards…  And Focused On Client’s Needs

Phoenix, Arizona provides amazing opportunities as a place to live and work, which is why Jacob Buchele chose to call it home in 2020. Jacob was born and raised in Ames, Iowa. And with his roots in the mid-West, he gained the work ethic and the integrity of a true small-town Iowan. Real estate is a passion for him, and with his background in construction and an ambition to invest in properties, it is easy to understand why he chose a career in real estate as his primary journey in life.

As a licensed Realtor, Jacob has been a part of the Better Desert Living team for one year and is dedicated to helping clients take the next steps in their home-ownership journeys. He also works extensively with military families at Luke Air Force Base, managing Better Desert Living’s PCS Pay-It-Forward program to provide extensive community information, home-buying, and home-selling support for military families in transition, both moving to and leaving the base.

When Jacob isn’t in the office or with clients, he golfs, boxes and reads. And, he enjoys time with the Better Desert Living team.

Mark Day

Marketing Communications
(480) 353-6400

Mark Day

A Skilled Communicator… Dedicated To Effective Marketing

Mark has more than 25 years of experience as a professional marketing communications and public relations executive. As a Better Desert Living partner, he plans, implements, and manages marketing campaigns and projects to enable efficient and timely sale of clients’ properties.

Extensive staff and executive-level experiences have given Mark a unique perspective on how marketing communication tools and resources can be deployed effectively within the real estate industry. As a licensed Realtor, he tailors advertising, social media, and networking strategies to the unique marketing needs of clients’ properties.

Mark also develops and manages communication programs to provide prospective home buyers with easy access to the large and rapidly changing real estate marketplace.